Better Communication

We want to get better at communicating with our patients.  We want to make sure you can read and understand the information we send you.  If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

We want to know if you need information in braille, large print or easy read.

We want to know if you need British Sign Language interpreter or advocate.

We want to know if we can support you to lip-read or use hearing aid or communication tool.

Please tell the receptionist when you arrive for your next appointment, or call us.

Patient Online Access – Make the Most of Online Access

Patient Online Access (requires registration via reception) allows you to make appointments, order prescriptions and view your medical records online.  This means that you can make the most of our services whilst you are on the go!

The website can be found at the following address:  Patient Access