When We Are Closed

When We Are Closed – NHS 111

What to do when the GP practice is closed:

  • If you need medical help fast but it’s not an emergency call 111
  • If it’s a life-threatening emergency call 999
  • NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency.
  • Calls to 111 are FREE from landlines and mobiles
  • NHS 111 is available 24/7, every day of the year

When To Call 111?
You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service
  • your GP surgery is closed and you need healthcare advice
  • you don’t know who to call for medical help.

When To Call 999?
Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain.

Out of Hours STAR Scheme?

Please click here for more information.

Out-of-hours services are provided when the surgery is closed. During normal surgery opening hours, the practice remains your first point of contact for all routine requests.

How To Deal With Out Of Hours Problems

Please Click Here to Download the How To Deal With Out Of Hours leaflet.